Legal and trust
Legal Center
These documents are Trough's current operating terms and trust disclosures. They are written for a US business-to-business software service and will be reviewed and updated as the product, launch geography, and legal entity mature.
Effective July 14, 2026support@trough.app
Trough is software for contractors, not a law firm, engineering firm, accounting service, payment processor, or party to contracts between a contractor and homeowner.
Documents
Choose a document below. The Terms, Privacy Policy, and DPA are designed to work together.
Terms of ServiceRules for using Trough, subscriptions, customer data, contractor responsibilities, and liability.Privacy PolicyWhat Trough collects, why it is used, who receives it, retention, and privacy choices.Data Processing AddendumProcessor obligations for contractor customer and workforce data.Acceptable Use PolicyProhibited content, abuse, unlawful messaging, and platform misuse.Security OverviewCurrent safeguards, shared responsibilities, incident reporting, and claims Trough does not make.SubprocessorsCore and feature-dependent service providers that may process customer data.AccessibilityTrough's accessibility commitment, current testing posture, and support channel.
Questions and requests
Send legal, privacy, security, accessibility, account-export, or deletion questions to support@trough.app. Include the company workspace and account email involved, but do not send passwords, payment-card numbers, or other secrets.